What is the pricing of your service?
Shopping Service: You can estimate Price of Shopping using Shopping Calculator.
Sourcing Service: Smespal will quote a all-inclusive price for your inquiried product.
Dropshipping Service: You can estimate Price of Shopping using Dropshipping Calculator.
I am a foreigner, how can I find products from a Chinese language website?
Besides taobao and 1688, can you buy products for me from other shopping websites?
Seller and product are located in China;
You appoint Smespal to buy product on behalf of you;
Seller agrees to trade with Smespal;
I need to produce some products, can you help me?
Yes, please refer to Sourcing Service.
Do you require minimum order?
Non-customized product: No need minimum order.
Customized product: Usually it need minimum order.
What to do with stock out?
You can use the payment to cover the future order;
You can request a refund;
Chinese apparel size is different from my country, how can I do?
Will you check quality for me?
Will you take quality inspection for my order?
Yes, Smespal takes quality inspection on your ordered product before it is officially shipped out from the warehouse. Please refer to Quality Assurance Policy.
What if I am not satisified with the quality result, can I process refund?
Please refer to Buyer Protection Policy.
What payment method do you accept ?
Smespal accept: Visa, MasterCard, Maestro, Discover card and Diners Club card, American Express, Wire Transfer, Webmoney, Yandex.Money, Western Union, QIWI, DOKU, Mercado Pago, Boleto, bancontact, TEF, iDeal, Giropay, Sofort Banking, Carte Bancaire (Carte Blue), Przelewy24, SMS Payment in Russia (MTC, MegaFon, Beeline, TELE2), Cash Payment (Euroset, Syvaony, Russian Post), and AliExpress Pocket .